Frequently Asked Questions
What is SSI-Instant Learning?
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SSI-Instant Learning is an on-demand live skill economy platform that connects learners
with verified experts for live, one-on-one learning sessions.
How does the platform work?
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Learners book a session, complete payment, and wait for admin confirmation in less than 5 minutes.
Once confirmed, session access details are sent via email.
How long is each session?
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Sessions are available in two durations: 30 minutes or 1 hour, depending on the expert and subject.
How much does a session cost?
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A 30-minute session costs ₦2,500. A 60-minute session costs ₦5,000. A 7.5% VAT. All charges are displayed before payment.
What does “Pending Admin Confirmation” mean?
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This means your payment was successful and your booking is awaiting
verification by the SSI admin team.
Who are SSI experts?
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SSI experts are accredited professionals who deliver live learning
sessions on the platform.
How are experts paid?
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Experts earn 60% of session fees, while SSI retains 40%.
Payments are made weekly for completed sessions.
Can sessions be cancelled or rescheduled?
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Cancellations and rescheduling are subject to admin approval and
expert availability. Late cancellations may not be refundable.